Health, Safety and Security
Your safety in Edinburgh is important to us. Please review the information below to help ensure a safe and comfortable stay.
Edinburgh is generally a safe city; however, as in any major destination, you should remain aware of your surroundings, particularly in crowded areas. Use licensed taxis or trusted ridesharing services, keep your personal belongings secure, and ensure you have access to your.
We recommend that all attendees:
- Have valid travel insurance
- Familiarise themselves with nearby medical facilities
- Stay informed through local news and official alerts
If you require assistance at any time, please contact local authorities, venue staff, or your hotel.
Emergency Services (Police, Fire, Ambulance): 999 or 112
In Edinburgh (and all of the UK), these are the key emergency numbers:
Immediate Emergency (Police, Fire, Ambulance)
- 999
- 112
Use these numbers if there is an immediate risk to life, a crime in progress, or urgent assistance is required.
Police (non-emergency)
- 101
Medical Advice (non-emergency)
- 111 (NHS 24 helpline)
Other useful numbers
- 105 — Power cuts
- 0800 111 999 — Gas emergencies
- 116 123 — Samaritans (emotional support)
If you are unsure which service you need, call 999 or 112 and the operator will assist you.
Edinburgh International Conference Centre
The documents below outline the First Aid and Fire Safety procedures at the meeting venue. All attendees should familiarise themselves with these procedures and follow instructions from venue staff at all times.
Medical Assistance at EICC
In case of a medical emergency or if First Aid is required:
- Contact a member of venue staff immediately
- Provide:
- A brief description of the incident
- The location
- Details of injuries or symptoms (if known)
Staff will notify the Duty Manager and Security Control, who will arrange for a qualified First Aider to attend.
Hospitals Near the Edinburgh International Conference Centre (EICC)
Major A&E (recommended for serious emergencies):
- Royal Infirmary of Edinburgh
- Full Accident & Emergency (24/7)
- Approx. 15–20 minutes by car from EICC
Other nearby urgent care facilities:
- Chalmers Centre
- Urgent care/outpatient services
- Approx. 5 minutes by car
- Western General Hospital
- Major NHS hospital (minor injuries clinic available)
- Approx. 10 minutes by car
The Dome (Tuesday Networking Event)
The document below outlines the fire emergency procedures for this venue.
Medical Assistance
- Contact a member of staff immediately
- Follow staff instructions
- A qualified First Aider will be arranged
If outside the venue and emergency services are required, call 999.
Fire Emergency Procedure
- Evacuate immediately when the fire alarm sounds
- Use the nearest designated escape route
- Do not use lifts
- Follow all instructions from venue staff
- Proceed to the assembly point at 10 George Street (outside the main entrance, turn right)
- Remain there until further instructions are given
Nearby Medical Facilities (The Dome)
Royal Infirmary of Edinburgh
- Full Accident & Emergency (24/7)
- Approx. 20 minutes by car
Chalmers Centre
- Approx. 5–10 minutes by car
Western General Hospital
- Approx. 10–15 minutes by car
Dynamic Earth (Thursday Dinner Venue)
The document below outlines fire safety procedures for the venue. Please review it in advance and follow all instructions from staff during the event.
Medical Assistance
- Contact a member of staff immediately for First Aid
- Follow all instructions given by venue staff
- Staff will arrange for a qualified First Aider
If outside the venue and emergency services are required, call 999.
Nearby Medical Facilities (Dynamic Earth)
Royal Infirmary of Edinburgh
- Full Accident & Emergency (24/7)
- Approx. 10–15 minutes by car
Chalmers Centre
- Approx. 10 minutes by car
Western General Hospital
- Approx. 20 minutes by car